I found a couple great article for techies out there. It’s a very comprehensive list of Windows RUN commands. These can come in pretty handy and save you a lot time when trying to fix computers.
http://foliovision.com/seo-tools/computers/windows/xp-run-commands
http://thenewtech.com/operating-systems/50528-xp-run-commands-short-cuts-1-a/
Outlook opening in offline mode? These are the most common reasons.
Offline mode is selected in the File Menu. Click FILE on the Menu Bar and uncheck “Work Offline” if it is checked.
If that does not fix it, your local Exchange Cache may be corrupt.
Select Tools Email Accounts from the Menu Bar
Highlight the account and click CHANGE.
Click MORE SETTINGS then uncheck Cached Exchange Mode.
Click OK.
Close Outlook.
Launch Outlook and verify that it is in Online Mode as referenced above.
I worked for a store several years ago that sold computers. This elderly lady came in and bought one. She really had no idea how to use one or even what she was going to do with it.
She took it home and got it hooked up. I really don’t know how she hooked it up, she really would have had to had help. Anyhow, after that she called us and my colleague answered the phone. She said that she could not get anything to work. So he decided to attempt to walk this lady through some basic navigation of Windows to help her get started. Read more »
On a previous job I had, a person called in for help with her computer. Most people realize that when needing help with their computer, you should in front of the computer when calling. Now I know some people are busy and will be doing other things while waiting for the helpdesk to answer the phone, but this one takes the cake. Read more »
Here is a brief post about avoiding viruses! I spend a large portion of my days doing remote tech support and probably the most common issues or problems are Viruses, Spyware, Trojans, and other malicious codes on users PCs. Read more »
What is phishing? Phishing is an attempt to steal information like passwords, bank account numbers, and other personal information by pretending to be something you are familiar with and trust. Some people never think twice about providing this information when asked. I am going to give some examples of phishing attempts, show you what to look for and what to avoid. Then I will go over some methods and tools that companies use to help you dodge this type of scam. Read more »