I worked for a store several years ago that sold computers.  This elderly lady came in and bought one.  She really had no idea how to use one or even what she was going to do with it. She took it home and got it hooked up.  I really don’t know how she hooked it [...] Read more »

On a previous job I had, a person called in for help with her computer.   Most people realize that when needing help with their computer, you should in front of the computer when calling.  Now I know some people are busy and will be doing other things while waiting for the helpdesk to answer the [...] Read more »